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Frequently Asked Questions and Resources

We’re always excited to answer any questions! Get in touch with us today if you don’t see your question below or if you need additional information.


There are several factors in determining the cost of a new roof, such as location, size, and style. This is why we offer our clients free estimates as well as free property and storm damage inspections. Prrotect Roofing will also walk you through the insurance maze to restore your property to its pristine condition.

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Yes! We’re happy to be a part of your new build and to help start your project off on the right foot!

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Yes! From routine maintenance to full exterior replacement, our team is here to ensure that your investment, and your residents, are prrotected.

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We are proud to work with homeowners and real estate agents whenever a building inspection is needed. Our team will identify problem areas and provide a complete report of our findings upon completion.

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The best time to build a roof is when you need one! While current weather is a factor in outdoor jobs, there is never a bad time to build, repair, or replace a roof. Our first step is to identify any existing problems to determine when the repair should be completed. The materials involved will also factor into the project’s timeline (e.g., asphalt shingles require +40°F whereas a flat roof can be installed or repaired at any temperature). Our team is prepared to work as needed to resolve your issue. Whether it’s to fix ice-damming in the winter or repairing a leak before the next summer storm, Prrotect Roofing is ready for the job.

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Yes! Whether your roof needs routine maintenance or you’re wanting to upgrade your siding with a new look, Prrotect Roofing can help! We’ll take on repairs, replacements, upgrades, new builds, and more! Our team is proud to take on the work that keeps your home prrotected.

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Should I Call My Insurance Company or the Roofer First?

October 17, 20233 min read

Should I Call My Insurance Company or the Roofer First?

Facing roof damage is a stressful situation for any homeowner. Whether it's due to severe weather, falling debris, or age-related wear and tear, the question of what to do next can be overwhelming. One of the first decisions you'll need to make is whether to contact your insurance company or a professional roofer. In this blog post, we'll explore the factors to consider when deciding whether to call your insurance company or a professional roofing contractor first, and how to navigate the process efficiently.

Assess the Situation:

The first step is to assess the extent of the damage. Not all roof issues necessitate an insurance claim. Start by looking for visible signs of damage, such as missing shingles, leaks, or visible structural damage. If the damage is minor and can be easily repaired, it may not warrant an insurance claim.

A Professional Roofing Contractor’s Expertise:

Before contacting your insurance company, it's advisable to consult with a professional roofing contractor. Experienced roofers can provide an accurate assessment of the damage, a detailed repair estimate, and guidance on whether a claim is necessary. They can also help document the damage with photographs and provide expert advice on the best course of action.

Insurance Deductible:

Consider your insurance deductible. If the estimated cost of repairs is close to or less than your deductible, it might not be financially practical to file a claim. In such cases, paying for the repairs out of pocket may be the more cost-effective choice.

Filing an Insurance Claim:

If the damage is extensive and you decide to file a claim, here's the typical process:

  • Contact Your Insurance Company: Reach out to your insurance provider as soon as possible. They will guide you through the claims process and provide instructions on documentation and appraisal.

  • Inspection: An insurance adjuster will visit your property to assess the damage and (if you work with Prrotect Roofing), we will be there for the adjuster’s inspection as well. If you choose to use another professional roofing contractor, please know that it is crucial to have your roofer present during this inspection to ensure all damage is properly documented.

  • Claim Approval: If the claim is approved, your insurance company will provide a settlement, often in the form of a check. The amount will depend on the extent of the damage, your policy, and your deductible.

Hiring a Reputable Roofer in St. Louis and surrounding areas:

Once the claim is approved, it's time to hire a reputable roofer to perform the necessary repairs. Ensure that the professional roofing contractor you choose is experienced, licensed, and insured. They should be well-versed in working with insurance companies to ensure a smooth process.

The decision of whether to call your insurance company or a professional roofer first depends on the extent of the damage, your deductible, and the advice of an experienced roofer. In many cases, consulting a roofer before contacting your insurance company can streamline the process and help you make an informed decision. 

Keep in mind that a reliable roofer will not only assess the damage but also guide you through the insurance claim process to ensure your home is properly repaired. If you're in the St. Louis and Metro East area, including Chesterfield, St. Charles, O'Fallon, Wildwood, and surrounding cities, Prrotect Roofing is here to assist you in navigating this process and getting your roof back in top condition.

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Prrotect Roofing

5377 State Hwy. N, Suite 443

Cottleville, MO 63304

(314) 292-9331

200 West 3rd Street, Suite 401

Alton, IL 62002

(618) 227-7226


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8:00 am - 4:00 pm

Saturday - Sunday:
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