Privacy Policy
Last Updated: September 24, 2026
Who we are
PRROTECT Roofing LLC provides roofing and related home improvement services.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, contact our business, request an estimate, interact with our advertisements or use our services.
Information We Collect
Depending on how you interact with our business, we may collect:
- Your name, telephone number and email address.
- Your property address and service location.
- Information about your roofing or home improvement needs.
- Information you provide when requesting an inspection or estimate.
- Appointment details and communications with our team.
- Telephone call recordings and messages.
- Website usage and advertising interaction data.
We may receive this information directly from you or through advertising platforms, website forms and other services used to manage customer inquiries.
How We Use Your Information
We use personal information for purposes that may include:
- Responding to inquiries and providing estimates.
- Scheduling inspections and appointments.
- Communicating about existing or proposed projects.
- Managing customer relationships and service requests.
- Reviewing and improving customer service.
- Measuring advertising and website performance.
- Maintaining business records and complying with applicable legal obligations.
Any additional marketing uses, including promotional messages, must follow our applicable consent and communication practices.
Telephone Calls and Recordings
PRROTECT Roofing records customer telephone calls.
Call recordings may be used for customer service, reviewing inquiries, training, quality assurance and resolving questions about customer communications.
Access to recordings should be limited to authorized personnel and service providers who require access for legitimate business purposes.
Website Analytics and Cookies
Our website uses analytics and may use advertising technologies to understand website activity and evaluate marketing performance.
These technologies may collect information such as pages visited, approximate geographic location, device and browser information, referral sources and interactions with our website.
Our use of cookies and tracking technologies, including any consent or preference controls, should reflect the technologies actually installed on our website.
Sharing Information With Service Providers
We use third-party service providers to operate our website, manage customer inquiries, deliver communications and analyze business performance.
These providers may include Google, GoHighLevel, Base44, website hosting providers and other services used by PRROTECT Roofing.
We use Google Ads, including Google Local Services Ads, to receive customer inquiries and measure advertising performance.
Our internal Base44 dashboard accesses authorized Google Ads and Google Analytics data. This may include advertising spending, customer contact information, lead details, call recordings, customer messages and website analytics.
We use this information for internal reporting, responding to customer inquiries, managing leads and evaluating marketing performance. Access to the dashboard is restricted to authorized personnel.
We share information with service providers as necessary to deliver their services, subject to applicable agreements and legal requirements. We do not sell customer information to data brokers.
Google user data obtained through our authorized API connections is used and disclosed only for the purposes described in this policy and in accordance with applicable Google API Services User Data Policies.
Data Security
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration and loss.
These measures may include restricting access to authorized personnel, managing account permissions and using appropriate security controls provided by our technology platforms.
No internet-based system can guarantee absolute security.
How Long We Retain Information
We retain personal information for legitimate business purposes and as required by applicable law.
Different categories of information, including customer inquiries, project records, call recordings and analytics data, may have different retention requirements.
Your Privacy Rights
Depending on applicable law, you may have rights to request access to, correction of or deletion of your personal information.
To submit a privacy-related request, contact:
We will review requests and respond in accordance with applicable legal requirements.
Third-Party Websites
Our website may contain links to third-party websites and services.
We are not responsible for the privacy practices of websites or services that we do not operate. We encourage visitors to review their respective privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, technology or legal obligations change.
The updated policy will be published on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy or our handling of personal information, please contact:
PRROTECT Roofing LLC
Website: https://prrotectroofing.com/
Email: support@prrotectroofing.com